- Outstanding financial ratings across the board.
- Excellent customer satisfaction reviews.
- Comprehensive coverage is available depending on your location.
- They give back to their community.
- They have low complaints.
- They are only licensed in 17 states.
- They don’t have an online quote tool.
Grange Insurance, also known as Grange Mutual Casualty Company is an American insurance company based in Columbus, Ohio. Grange Insurance was founded in 1935. It started off as a humble car insurance company. After a few years, they expanded to offering farm insurance.
They market their products exclusively through a network of approximately 3,600 agents to provide life, business, auto, and home insurance policies. Now, this long-time home protection company has grown to serve hundreds of thousands of customers in the 17 states Grange serves.
These 17 states are:
Surrounding the Midwest and parts of the Southeast, Grange offers a suite of insurance for homeowners. They also offer life, auto, and business insurance, along with a collection of other insurance products.
After 80+ years of business, they’ve flourished into a mid-sized company. They currently have many accolades and chronically satisfied customers.
Their “Ease of Doing Business” consists of showing candor, ownership, integrity, and teamwork, and simply doing the right thing. We decided to discover how well this claim holds up against the truth. Plus, we wanted to know what kind of coverage Grange offers, and at what cost.
Keep reading to see what we found out! We dive into the possible premiums you could pay with a Grange home insurance policy. We’ll even look at their financial stability to see how they’ve been able to hold up for so long.
Grange homeowners insurance coverages
Grange has a collection of insurance products available. These range from auto insurance to renters’ insurance, condo insurance, and more.
As for home insurance, Grange offers a foundation of coverage for your home. Additionally, there are endorsements you can tack on to your policy for comprehensive coverage.
Here’s a look at what you can expect from the coverage available with Grange. Keep in mind availability for some of these will vary depending on your location and other eligibility requirements.
- Dwelling coverage: Grange will pay the replacement cost to repair or rebuild the structure of your home after a covered loss.
- Other structures coverage: This section covers repairs or rebuilding of structures outside your home, like detached garages and fences.
- Personal property coverage: Your personal property, like furniture and clothes, is protected against a covered loss.
- Loss of use coverage: This portion of Grange’s policies covers the costs associated with extra living expenses incurred when your home is considered uninhabitable.
- Personal liability coverage: If you’re responsible for injuring someone or damaging their property, Grange pays for your legal and medical expenses.
- Medical payments coverage: Whether you’re responsible or not, this coverage will pay for medical bills when someone is hurt on your property.
There are also two levels of add-on packages.
Vantage Plus
Increases the replacement cost coverage for the dwelling and increases contents coverage with replacement cost. Additionally, it has:
- Mortgage extra expense
- Refrigerated goods
- Lock replacement
- Building ordinance/law
- Personal injury liability
- Non-owned watercraft liability
Signature Home
Has the highest limits for replacement cost on the structure as well as personal property. In addition to everything included in the Vantage package, it also has:
- Collections and other high-value items
- Tree and plant coverage and debris removal
- Business property
- Additional Living Expenses
- Fire department charges and fire extinguisher recharge/replacement
- Coverage for trailers
- Fraud coverage for credit cards, bank transfers, and more
Grange additional coverages and endorsements
- Extended replacement cost: This rider can extend your dwelling coverage limit up to 25%.
- Replacement cost for personal property turns your actual cost value amount into a replacement cost amount for your personal property. This gives your belongings more value in the event of a claim. This add-on is part of Vantage Plus package.
- Equipment breakdown coverage: If your household appliances and home systems break down, this coverage will help you pay for the damages.
- Underground service line: This covers the costs incurred from damages to your service line between your property and the city street.
- Water backup: If your sump pump fails, or if you experience another type of water backup, this coverage will take care of the costs.
- Personal injury liability: This coverage is an expansion to your personal liability coverage.
- Identity theft: This add-on coverage package like this provides you with services to protect and restore your identity in the event of identity theft.
- Personal cyber insurance: This endorsement applies extra security by protecting your data and technology from cyber-attacks.
- Valuables, collectibles, and jewelry insurance: Expensive valuables like jewels, watches, and furs are covered in case of a covered peril with this add-on.
- Assisted living care: This rider covers belongings in an assisted living facility.
- Sinkhole coverage: Sinkhole inѕurаnсе provides соmреnѕаtiоn for dаmаgеѕ to hоmе, оutlуing рrореrtу аnd реrѕоnаl belongings if thеу аrе damaged by a ѕinkhоlе оn your рrореrtу.
- Watercraft cоvеrаgе: Thiѕ ridеr provides рrоtесtiоn frоm liаbilitу аnd dаmаgеѕ саuѕеd by a bоаt. Thiѕ may be enough if you have a small bоаt оr if you only uѕе it оn уоur рrореrtу. Hоwеvеr, уоu mау wаnt tо соnѕidеr a ѕераrаtе bоаt inѕurаnсе роliсу fоr lаrgеr bоаtѕ аnd lоngеr triрѕ.
- Buѕinеѕѕ property protection: Thiѕ соvеrаgе рrоtесtѕ buѕinеѕѕ assets in the hоmе. Adding thiѕ соvеrаgе mау hеlр соvеr inventory, such as соѕmеtiсѕ оr kitchen ѕuррliеѕ, temporarily stored in уоur hоmе аѕ уоu’rе preparing tо ѕеll it оr dеlivеr it tо сuѕtоmеrѕ.
Grange homeowners insurance premiums
Unfortunately, we’re not able to get a direct quote from their website. Grange prefers that we use their tool to find an agency based on our location. Judging by numerous online reviews, many policyholders found Grange’s home insurance premiums to be affordable and competitive. Some even report that their premium didn’t increase after filing a claim.
Of course, like with any company your premiums depend on many factors such as the size and value of your house, the location of your property, your credit score, the amount of coverage you get and many others. You can contact Grange’s insurance agents to get a precise quote.
Grange homeowners insurance discounts available
Grange offers a variety of discounts for homeowners. Just like their various coverage options, discount availability will depend on your location and a few other factors. Nevertheless, their repertoire of discounts includes:
- Multi-policy discount: This applies to customers who have other policies open with Grange. Remember, they have life insurance, auto insurance, and a few other products available for bundling.
- Advance quote discount: This applies to customers who get a quote before the policy’s effective start date.
- Home buyer discount: This applies to new homeowners.
- Paid in full discount: This applies to homeowners who pay their premium in full as opposed to in monthly or quarterly installments.
- Smart fire alarm discount: This applies to homeowners whose homes are equipped with a central fire alarm.
- Smart home alarm discount: This applies to homeowners whose homes are equipped with a central burglar alarm.
- DIY home inspection discount: This applies to homeowners who complete an inspection using Grange’s app.
- Home maintenance discount: This applies to homeowners who have receipts or other proof of permits and home inspections.
Grange homeowners insurance claims
Grange makes it relatively easy to file a claim for your home insurance. You can log in to your MyGrange account and report your claim there, or you can call their 24/7 loss reporting line at 800-445-3030.
There aren’t many negative reviews about Grange, but the ones we do notice are, of course, about claims. Even after sifting through the car insurance claims complaints, we could barely find any complaints related to their home insurance claims.
In fact, of the very few complaints registered by the NAIC, only 7 were about claims handling. These were related to delays and unsatisfactory settlements.
Grange homeowners insurance customer reviews
It’s always a relief when home insurance customers feel validated and respected by their insurers. Between nasty settlements and destructive losses, insurance companies have to have integrity and hold up to what they stand for.
Luckily, Grange has a fanbase of satisfied customers.
According to the NAIC, Grange home insurance only held a .20 spot on the Company Complaint Index in 2022. The average is already set at 1, which means Grange gets significantly fewer complaints than their competitors.
Aside from your typical rant about uncontrollable price hikes in some areas, many of their reviews are from pleased homeowners. Some of these homeowners rave about their timely responses, prompt support, and professional customer service.
Even on the BBB website, customer reviews from Grange homeowners top out at around 4.26 stars out of 5. They’ve closed 69 complaints in the last 3 years.
Grange’s financial strength
Many financial ratings companies seem to side with Grange as well. Though not an accredited BBB business, BBB has awarded Grange with an A+ rating over 88 years of official business.
Weiss Ratings awards Grange a “C” for insurance safety. This means, according to Weiss, Grange displays fair financial security and is currently stable with possible difficulties during an economic downturn. This was based on:
- Good overall profitability index
- Fair expense controls
- Strong long-term capitalization index
- Excellent current risk-adjusted capital despite fluctuating capital levels
- Excellent liquidity
- Weak overall results on stability tests
- Significant trends in critical asset, liability, income, or expense items
Since 2022, AM Best has awarded Grange with a solid A rating for financial strength. They’ve also received an A+ rating for Long-Term Issuer Credit from the same company.
Final thoughts
Grange can take this win for the well-established team of home insurance providers. There are plenty of home insurance companies with starry-eyed promises and goals, and Grange blows the majority of them out of the water.
As it turns out, Grange is only licensed in 17 states right now. Even after decades of industry experience, Grange keeps service close to home. We couldn’t get an online quote, which always defies our desire for convenience. Nevertheless, with the coverage offered in the states provided, you can expect to pay a medium-high yearly premium.
Grange has done something right. With thousands of happy customers and hardly any detrimental reviews or complaints, Grange has earned 5 stars for customer service. In our highly advanced and streamlined world, customer satisfaction is of utmost importance.
Even financial companies know when to give credit where it’s due. There are some improvements to be made in the profitability department, but overall, finances have a great outlook for Grange.
