- Cheap initial price paired with ways to get more discounts
- Offers umbrella insurance policies for added liability protection
- Has the option of covering your pets
- Is a company is good financial standing with a positive outlook
- Has many ways to easily file a claim
- Only option is to bundle home and auto insurance
- Available in 13 states
- Not as many additional coverages are offered
- Issues with communicating with the staff
- Rate increases over time
Choosing the right homeowners insurance company is a must. You need to make sure you are getting great coverage at a fair rate. Since there are so many companies out there, reading comprehensive reviews will help you choose the right one. Secura Insurance is available in 13 states which include Arizona, Colorado, Illinois, Indiana, Iowa, Kansas, Kentucky, Pennsylvania, Michigan, Minnesota, Missouri, North Dakota, and Wisconsin. They offer homeowners insurance for many different types of homes.
Secura homeowners insurance coverage types
When shopping for a homeowners insurance policy, you will find that Secura insures homes, condos, apartments, and options for umbrella insurance coverage.
- If you want to get a homeowners insurance policy from Secura, you must bundle it with an auto policy. They only bundle the policies this way, so only getting homeowners insurance is not an option.
- This bundle is designed to make the process of getting insurance simple for customers. Secura advertises the simplicity of having to only deal with one company for your main insurance policies.
Secura offers the standard dwelling, liability, and personal property coverages that are included with all basic homeowners policies. They advise that customers are able to adjust the coverage limits as needed to secure the right amount of protection.
This bundle they offer with auto insurance is known as their MILE-STONE package, and it costs one single premium for both home and auto policies. They have two standard options: Basic and Gold. Each one varies in coverage limits.
Mile Stone Basic
SECURA’s most in-demand plan is their Mile Stone Basic plan. The basic HO-3 plan covers most common perils across the United States such as fires, hurricanes, and more. The basic plan also covers the client’s vehicle and real estate at 100% of the necessary replacement cost – therefore, there is no need to upgrade to the more expensive Gold plan unless the client opts for additional coverage or more add-ons.
Mile Stone Gold
The Gold plan is SECURA’s most premium plan, meant for clients who want maximum coverage and the highest replacement value. In the event of an accident, clients on the Gold plan will receive a 125% replacement payout, which is 25% extra compensation than the original cost of the repairs necessary.
SECURA’s gold plan offers maximum security for clients. The claim pays more than the total repair cost, provides more coverage for personal belongings and insures clients even while they’re outside of their home.
- ‘Travel Rescuer’ – This policy secures clients while they’re traveling and need medical assistance on their travels. The Travel Rescue program provides emergency help for the insured person and their family, and if they need medical coverage SECURA reimburses clients for all their medical expenses.
- ‘Roadside Rescuer’ – If the client’s car is stuck in any of the 13 states they service, SECURA will dispatch a road-rescue team that can help them with all their needs, tire replacements, emergency lockout (if the key is stuck or the car won’t start), towing stuck cars, any roadside labor, etc.
- Identity protection – SECURA protects clients against all identity theft by providing face-to-face assistance and reimbursing clients for all the financial damage caused.
- Pet protector – SECURA protects pets in case they are injured in an accident on the client’s property, vehicle, or any watercraft. The company either reimburses clients for the veterinary costs or in the unfortunate event a pet passes – they finance the purchase of a new pet.
- Accident forgiveness – SECURA provides clients much lower premiums if they’ve been accident-free for at least 3 years while using their services.
- Glass express – If the client has accidental glass damage and needs to replace their windshield/side glass, the Glass Express service can swiftly repair their glass.
Secura homeowners insurance discounts
Secura is focused on discounting its customers, which is why they automatically bundle its home and auto policies. This provides a discount from the beginning that is already applied. There are a few other ways to get a discount on a homeowners insurance policy.
- If you get a quote before the effective date of the policy, a discount is offered. This is also applicable to renewals, so it is a good idea to get a new quote through Secura prior to any renewal date.
- They offer a discount on getting newer homes insured. If a home was built within the last 10 years, it may qualify for this special discount.
- Since Secura offers umbrella insurance policies for additional liability coverage, they offer a discount when a customer gets one. This can help you save money on your honmeowners insurance.
- The final discount Secura offers is for having protective devices. These include smoke alarms and fire extinguishers. Since these are preventative measures, Secura rewards its customers for having them in place.
It is important to remember that Secura services customers in over a dozen states, so the discount amount may vary per location.
Additional coverages for Secura’s homeowners insurance
Umbrella
One of the most notable additional coverages Secura offers is an umbrella insurance policy. This is actually a layer of coverage that applies to all existing policies. It adds extra liability protection that offers higher limits than the base policies.
When you have an umbrella policy, the coverage extends to autos, homes, watercraft, recreational vehicles, and offers protection against personal liability threats such as lawsuits, slander, and defamation. The most common coverage limit is $1 million.
Pet Protection
When you have a pet in your home, knowing that your homeowners policy can protect them is also important. Secura offers an additional coverage known as Pet Protector. This will reimburse you for expenses that incur if your pet dies or must be treated for injuries.
If you choose Secura’s Gold plan for homeowners insurance coverage, the Pet Protector is automatically included. You can add it as an endorsement if you select their Basic homeowners insurance policy.
Identity Theft
In case your identity gets stolen, Secura offers protection from this when you choose the Gold plan. Much like the pet protection, you can add this coverage as an endorsement to their Basic homeowners insurance policy.
If your identity is stolen or documents are destroyed in a fire, this coverage will kick in. They offer proactive assistance to victims of identity theft and promise to offer quick reimbursement payments that will help toward recovery of the identity.
Secura home insurance premiums
On average, Secura is known to be less expensive than its competitors. The average price of a homeowners insurance policy with $250,000 dwelling coverage comes to be around 45% cheaper than the national average at the same coverage limit. Secura Insurance has overwhelmingly positive reviews because of the low premiums their customers are able to get.
While they offer decent rates on homeowners insurance, many customers state that Secura does not have as many policy features and coverage options as similar companies. Customers maintain these low rates by the mandatory bundling of a home and auto policy and receiving other discounts that are offered. This is off-putting for some customers but can often work for those who are buying insurance for the first time.
Filing claims with Secura
The claims process at Secura is fairly straightforward, and customers are given many options. There is an online claims form, a phone number to call, or an email address with an appropriate contact. You can also call your local agent to get a claim started.
Secura has a good reputation for paying out claims in a timely manner. Most customers are satisfied with this customer service experience and often report receiving the amount they expect. There are a few customers that have stated Secura is not very caring during the claims process, so they were put off by the communication.
Taking a look at the bigger picture, the reviews are varied and are often situational. Through multiple review sources, there always seem to be differing opinions on the claims process and customers’ success with it.
Customer reviews
When reading different reviews on the overall customer service provided by Secura, the reviews vary greatly. Many people are satisfied with the help they received, while others have complaints about the staff being difficult to communicate with.
There are many customers that stated they were initially happy with Secura for homeowners insurance, but they were not pleased by the rate increases every year. This makes the insurance not as affordable over time, even with the initial discounts being offered.
The few negative reviews come from people who have had a negative experience with the company, but they’re all unique cases. One customer complained that they refuse to insure hemp marijuana plantations (legal on a Federal level currently) and a common negative review is that they force all clients to bundle an auto-policy with home insurance even if the customer doesn’t own an automobile. One client was promised that he could talk to the CEO but he was redirected to the VP of the company.
Secura’s financial strength
The financial strength of an insurance company matters because this can showcase the ratio of how many claims are paid out. Being with an insurer that is in good standing means you are more likely to have your claim approved and paid quickly.
BBB
Secura currently holds an A+ rating through the Better Business Bureau. They are in great financial standing on these terms, and they have been accredited with the BBB since 2019. Over the last three years, there are been 12 complaints that are now closed.
AM Best
Through AM Best, Secura receives an A rating. This indicates that they are a financially stable organization. Their outlook over time is also seen as remaining stable. There are no other known complaints about the company.
Secura’s history and overview
SECURA Insurance is a Wisconsin-based insurance company – SECURA is one of the longest-standing U.S. insurance companies that operate in twelve states and provides coverage for all home and automotive owners. SECURA provides all-around insurance including home insurance, auto insurance and commercial insurance options for businesses. SECURA policies are offered in 13 states.
SECURA is operational for nearly 120 years, the company was founded in 1900 when a cyclone hit the city of New Richmond, WI, and the local township wanted to insure the citizenry against natural disasters. The business owners in the area banded together and formed the original “Farmer’s Home Mutual Hail, Tornado and Cyclone Insurance Company”. This long name was dropped 40 years ago when in 1986, the management decided to shorten it to “SECURA Insurance”. SECURA insures homes against natural disasters to this day but the company offers a range of private insurance options.
SECURA’s specialty is property and casualty insurance and the company has a community-based tradition – financing non-profit efforts for local communities. SECURA Insurance offers standard insurance plans, bundle discounts, and optional add-ons. SECURA’s main offices are in Wisconsin, and they sell their insurance policies through a network of agents in the 13 states they service. SECURA is located in Appleton, WI.
The verdict
Secura is an insurance company that serves 13 states and offers homeowners insurance through a bundle that also includes auto insurance. There is no way to get a standalone homeowners insurance policy. With this bundle comes an automatic discount that is applied for having multiple policies.
They have vast coverage amounts and offer two types of policies that range from basic coverage to more comprehensive coverage with the ability to add endorsements. They are commonly known for offering umbrella insurance policies that boost the liability limits of all original policies in place. Compared to other similar insurance companies, they do not offer as many additional coverages.
Secura has decent customer service and receives mixed reviews from its customers. Many are happy with the service that is being provided, while others complain that it is not easy to talk with the staff.
They offer many discounts on homeowners insurance, but some have complained that their rates go up over time. This can make the insurance less affordable the longer you decide to stay with the company.
Overall, Secura is a solid company to purchase a homeowners insurance policy from if you are okay with bundling your auto insurance. They aim to simplify the insurance process by combining your premium and streamlining their products.
They seem to be good for those with newer homes looking to buy insurance for the first time. Because of their varying premiums upon renewal, Secura does not seem like the best option for those looking to become long-term customers.
