Liberty Mutual is the fourth largest casualty and property insurance group in the United States. Liberty Mutual is an American diversified global insurance company. They were listed as #68 on the Fortune 100 in 2017. With its publicly listed assets, liabilities, and revenues, you can be assured Liberty Mutual offers stability and security. Liberty Mutual offers a variety of insurance policies from auto to pet insurance, making it easy for you to bundle different policies.
Liberty Mutual home insurance offers protection against damage to your home and your possessions. These include events such as fire, storm, theft, frozen pipes and a variety of other issues. Additionally, they provide liability coverage in cases of personal injuries that are sustained by other people within your property. This is fairly basic coverage for most home insurance which you can get from any home insurance policy.
Their standard policy includes the following:
Liberty Mutual also offers optional add-ons to help further protect your property and assets, as well as, any future earnings that may be affected due to potential loss.
Just like most insurance companies, Liberty Mutual offers plenty of discounts for homeowners to make policies even more affordable. Some discounts that they offer are:
According to trusted insurance rating corporations like J.D. Power, Liberty Mutual has received an average to a low rating from consumers. This is according to their claims satisfaction, policy cost and offerings, customer service, and shopping satisfaction. Moreover, AM Best Rating has provided an A or Excellent score for Liberty Mutual in terms of financial strength – a good indicator if you are looking for a stable company that can pay off claims.
Additionally, we read Liberty Mutual reviews on Clearsurance. Actual customers share how Liberty Mutual provides the necessary customer care which is a crucial service that every insurance company should offer. Over 52% of customer reviews say they received excellent customer care with only about 4.8% rating to have received poor assistance.
“Nice and friendly agents. Easy to work with and figure out what I need. Always helpful in any questions I have.” – brendygrl14
“Good, professional and courteous customer service.” – vika768
“The policy is very expensive and the customer service is terrible.” - Passwd4me2
One of the best things that we will noticed about these actual customer reviews is that Liberty Mutual always acknowledges the reviews they received, whether excellent or poor. This helps if you want a company that is responsive and will hear out what you have to say. The company also received less than average number of complaints to the National Association of Insurance Commissioners (NAIC) in 2018.
To keep up with a fast-paced lifestyle, Liberty Mutual offers a variety of tools that can use on the go. Their website is useful, which allows you to easily access your account including check your billing details and track a claim or report. They also have a mobile app which gives you the same features as their website like track payments, view policy information, and more.
Overall, Liberty Mutual has received an average rating from consumers. Despite a number of customers claiming that policies are more expensive than other companies, they have standout features like Inflation Protection.